The Global Address List will automatically update once every 24 hours, however, you may want to manually synchronize your computer’s locally cached version of the Global Address List if you believe you are seeing any incorrect or outdated information.
1. In the tools menu, click on the Send/Receive tab
2. Click on Download Address Book
3. A window will pop up with information regarding the Offline Address Book.
- Be sure to uncheck the Download Changes Since last Send/Recieve option.
- Select the \Offline Global Address List option from the drop-down menu
- Click on the OK button.
4. When the download of the address list is completed, restart your Outlook client.